Reference data synchronization

For a successful integration of Coupa with Software Asset Management, you must synchronize the following reference data types on both the ServiceNow Procurement application and Coupa.

Table 1. Requisition or Purchase Order form

Coupa Requisition field	ServiceNow Procurement Purchase Order field	Description
Requested by	Requested by	The email address that is associated with the Requested by record is used to find the corresponding reference record in Coupa.

Table 2. Requisition Line or Purchase Order Line Item fields

Coupa Requisition Line fields	ServiceNow Procurement Purchase Order Line Item fields	Description
Supplier	Vendor	The supplier or vendor from which the software product should be ordered.
unit-price	Cost	The cost or price of a single product model, including discounts.
Currency	Cost	Currency is a reference field on Coupa. For a successful integration, verify that the currency codes on Coupa and ServiceNow match.
Item	Catalog Item	The Coupa items and ServiceNow Procurement catalog items must share the same display name. Note: This field is only used for catalog requests.
Description	Product Model	The model of the purchase order line item. Note: This field is only used for non-catalog requests.