Product catalog items

Product catalog items are hardware and software that you can track and offer in the service catalog.

The product catalog is an extension of the Service Catalog that contains a list of available Models. Users with the catalog_admin role can create, activate, and deactivate product catalog items.

• Create a product catalog item
  Create hardware and software product catalog items to include in the product catalog and the service catalog.
• Activate a product catalog item
  Activate a product catalog item to make it available in the product catalog and the service catalog.
• Deactivate a product catalog item
  Deactivate a product catalog item to remove it from the product catalog and the service catalog.
• Import a Product Catalog item
  Import a hardware and software product catalog item from one ServiceNow instance to another ServiceNow instance to include it in the product catalog.

Related concepts

• Models
• Vendor catalog items
• Model categories
• Domain separation and Product Catalog

Related reference

• Components installed with Product Catalog