Deactivate a product catalog item

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Deactivate a product catalog item to remove it from the product catalog and the service catalog.

    Before you begin

    Role required: catalog_admin

    About this task

    You can deactivate the item from either the list view or the record.

    Procedure

    1. Navigate to All > Product Catalog > Catalog Definition > Hardware & Software Items.
    2. Complete one of the following steps.
      OptionDescription
      Deactivate from the list view Select the check box next to one or more items in the record list and click Deactivate below the list.
      Deactivate from the record Select Deactivate under Related Links.