---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

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    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Conference calls with Webex in Service Operations Workspace

# Conference calls with Webex in Service Operations Workspace {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Use Webex to schedule the conference calls with the stakeholders to resolve the incidents in Service Operations Workspace.
* **[Start a conference call using Webex in Service Operations Workspace](https://www.servicenow.com/docs/nN_9L1tFu3pMkl70U5N1gg)**   
  Start a conference call using Webex from to work towards the resolution of an incident.
* **[Add participants to an existing Webex call in Service Operations Workspace](https://www.servicenow.com/docs/cfeM_RpyLJeJ0uCqB_gsvQ)**   
  Add a participant to a conference call so that they can join the discussion to resolve the incident.
* **[Reinitiate a conference call from Webex in Service Operations Workspace](https://www.servicenow.com/docs/WBJhxRwZHYYpweSZdZNqpQ)**   
  Reinitiate a conference call to discuss about the resolution of an incident.