Universal Task in Service Operations Workspace reference

Several types of components are installed with activation of the Universal Task application, including tables and user roles.

Roles installed

Role title [name]	Description	Contains roles
Admin [sn_uni_task.admin]	View and configure the Universal Task application	None
Report view [sn_uni_task.report_view]	Access and view Universal Task reports	None
Employee form admin [sn_uni_task.emp_form_admin]	Create and manage Employee forms	survey_admin
Employee form creator [sn_uni_task.emp_form_creator]	Create and modify employee forms	survey_creator
sn_uni_task.template_admin	Create and manage Universal Task templates	None

Tables installed

Table	Description
Universal Task [sn_uni_task_universal_task]	Store the Universal Task record details for a department-specific table.
Universal Task Configuration [sn_uni_task_config]	Store the list of task types for each department-specific table.
Catalog Task Configuration [sn_uni_task_catalog_task_config]	Stores the catalog items details of the department-specific table.
Base Task Configuration [sn_uni_task_base_task_config]	Serves as the base table for the configuration tables for all task types.
Employee Form [sn_uni_task_employee_form]	Stores the employee form records that were created for the Collect employee input task type.
Employee Input Task Configuration [sn_uni_task_emp_input_task_config]	Stores the roles that can view the responses of completed employee forms for each department-specific table.
Universal Task Template [sn_uni_task_template]	Stores the universal task templates with predefined field values that can be applied on Universal Task forms.
Universal Task Dynamic Template Mapping [sn_uni_task_dynamic_template_mapping]	Stores the dynamic template mappings between Universal Task fields and parent table fields.