---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Configure system overview - msinfo32 metrics

# Configure system overview - msinfo32 metrics {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Configure the system overview - msinfo32 metrics for Microsoft Endpoint Configuration Manager for Investigation (MECM).

## About this task

Important:  
Starting with the Brazil release, Microsoft Endpoint Configuration Manager for Investigation is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will
continue to be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Before you begin

Role required: sn_cimaf.sn_cimaf_admin

## Procedure

1. Open the Microsoft Endpoint Configuration Manager.
2. Create an MECM script with the name <kbd class="ph userinput">createMSInfo32File</kbd>.  
   For more information, see [Create a script in Microsoft Endpoint Configuration Manager](https://www.servicenow.com/docs/5FfnIpUcdcl0UpZLvE_Vqw "Create a script in the Microsoft Endpoint Configuration Manager to configure the display of the processes metrics on the Investigation tab of the Incident record.").
3. Provide the following code in the script block.  

       Param(
       [Parameter(Mandatory=$True)]
       [string]$scriptName
       )
        
       $filePath = ".\" + $scriptName + ".txt";
        
       #invoke msinfo32 and save data into file
       msinfo32 /report $filePath;

4. Create an MECM script with the name <kbd class="ph userinput">checkMsInfo32FileExist</kbd>.  
   For more information, see [Create a script in Microsoft Endpoint Configuration Manager](https://www.servicenow.com/docs/5FfnIpUcdcl0UpZLvE_Vqw "Create a script in the Microsoft Endpoint Configuration Manager to configure the display of the processes metrics on the Investigation tab of the Incident record.").
5. Provide the following code in the script block.  

       Param(
       [Parameter(Mandatory=$True)]
       [string]$scriptName
       )
        
       $filePath = ".\" + $scriptName + ".txt";
        
       #check if file exist
       $fileExist = Test-Path -Path $filePath;
        
       #read msinfo32 data
       if($fileExist) {
           Write-Host "True"
       }else {
           Write-Host "False";
       }

6. Create an MECM script with the name <kbd class="ph userinput">fetchMsInfo32File</kbd>.  
   For more information, see [Create a script in Microsoft Endpoint Configuration Manager](https://www.servicenow.com/docs/5FfnIpUcdcl0UpZLvE_Vqw "Create a script in the Microsoft Endpoint Configuration Manager to configure the display of the processes metrics on the Investigation tab of the Incident record.").
7. Provide the following code in the script block.  

       Param(
       [Parameter(Mandatory=$True)]
       [string]$scriptName
       )
        
       $filePath = ".\" + $scriptName + ".txt";
        
       #check if file exist
       $fileExist = Test-Path -Path $filePath;
        
       #read msinfo32 data
       if($fileExist) {
           Get-Content $filePath;
           Remove-Item $filePath
       }else {
           Write-Host "File doesn't exist";
       }

8. Retrieve and copy the script GUID.
9. Open the MECM Adapter Configuration \[sn_mecm_adapter_config\] table.  
   The MECM Adapter Configuration table displays the list of adapter configurations.
10. From the list of configurations, select and edit System information (msinfo32).
11. In the Action input field, add the script GUID.  
12. Select Update.