Customize Service Operations Workspace landing page

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Modify the landing page of the Service Operations Workspace to ensure that the customers can view the page that they use regularly. To customize the data displayed in sub pages of the landing page that is available in the base system. For any visual styling changes, you need to create a copy of that landing page and edit it.

    Before you begin

    Role required: admin

    Procedure

    1. Navigate to All > Now Experience Framework > Experiences.
    2. From the UX Applications list, select Service Operations Workspace.
    3. For the Admin Panel field, select the Preview this record icon.
    4. Select Open Record.
    5. On the UX App Configuration Service Operations Workspace page, edit the Landing Path field to modify the landing page.
      To redirect the user to the Service Operations Workspace home page, enter the value home. To redirect the user to the Service Operations Workspace list page, enter the value list.