Create a basic authentication configuration to migrate from ITSM Agent Workspace to Service Operations Workspace for ITSM

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Authenticate the Table API that the migration utility uses to perform creation, updating, and deletion of records.

    Before you begin

    Role required: admin

    About this task

    This configuration must contain the credentials of the user who is logged in and has the admin role.

    Procedure

    1. From the All menu, in the navigation filter, enter sys_auth_profile_basic.list.
    2. On the Basic Auth Configurations page, select New.
    3. On the Basic Auth Configuration form, specify the name, user name, and password.
    4. Select Submit.