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sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

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ft:locale :

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ft:publication_title :

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---

# Learning path and course item discovery in Service Operations Workspace

# Learning path and course item discovery in Service Operations Workspace {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Browse courses or learning paths and take the ones that interest you. You can also discover them using Predictive Intelligence that provides recommendations based on past activities.

Service Operations Workspace uses Predictive Intelligence to suggest courses and learning paths based on your team's learning activities and your own past learning.
* **[Enroll in Learning to take a learning course or complete a learning path](https://www.servicenow.com/docs/BZtYCY3tUALJYaej3zrWCg)**   
  When you enroll in a learning course or learning path, the application creates a learning task. You can track the progress of the course or path using the learning task.
* **[Complete learning tasks using the Service Operations Workspace](https://www.servicenow.com/docs/ijnICMhBY5lVcVmPuLnb9w)**   
  Enhance your skill set by completing learning tasks from internal or external learning content.

