End a Zoom conference call in Service Operations Workspace

As a host or a user with the incident manager role, you can end the conference call.

Before you begin

Role required: itil

Procedure

1. Navigate to Workspaces > Service Operations Workspace.
2. Select the List () icon.
3. Select Incidents > Open.
4. Select the incident record that has an active conference call.
5. Select the Collaborate icon () from the contextual side panel.
6. Select the Calls tab.
7. Select the active call card.
8. Select Leave call drop-down menu.
9. Select End call.