---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Extend hardware inventory

# Extend hardware inventory {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Extend the hardware inventory to add the CMPivot entity on the CMPivot entity list in
the Microsoft Endpoint Configuration Manager.

## About this task

Important:  
Starting with the Brazil release, Microsoft Endpoint Configuration Manager for Investigation is being prepared for future deprecation. It will be hidden and no longer installed on new instances but will continue to
be supported. For details, see the [Deprecation Process \[KB0867184\]](https://support.servicenow.com/kb_view.do?sysparm_article=KB0867184) article in the Now Support Knowledge Base.

## Before you begin

The Microsoft Endpoint Configuration Manager server must be logged in using the
Microsoft Remote Desktop.

Role required: admin

## Procedure

1. Open the Microsoft Endpoint Configuration Manager.
2. On the Microsoft Endpoint Configuration Manager, select Administration.
3. On the Administration section, click Client Settings.
4. Double-click the Default Client Settings that is displayed on the right pane of the window.  
   The Default Settings pop-up window is displayed.
5. On the Default Settings window, select Hardware Inventory.
6. Select Set Classes.  
   A Hardware Inventory Classes pop-up window containing the list of Hardware Inventory Classes is displayed.
7. On the Hardware Inventory Classes window, select the entity and required attributes from the list.  
8. Select OK.

## Result

The added hardware inventory is displayed in the CMPivot entity list to verify the
required attributes. For more information on verifying the CMPivot entity and the
required attributes, see [Verify a CMPivot entity](https://www.servicenow.com/docs/C1YJlqzutmfwgexT8jaG1Q "Verify a CMPivot entity and its attributes to configure the display of the CI metrics information on the Investigation tab of the Incident record.").