---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Landing page configurations in Service Operations Workspace for ITSM

# Landing page configurations in Service Operations Workspace for ITSM {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can configure the data on the landing page from Admin Center in Service Operations Workspace for ITSM.
* **[Configure record creation from the new tab menu in Service Operations Workspace](https://www.servicenow.com/docs/vGEGxfziNJyBIhsHrHXnsQ)**   
  Customize the records that can be created from the new tab menu in all pages of Service Operations Workspace.
* **[Restore the greeting banner on the landing page](https://www.servicenow.com/docs/Kr5pqEK8CdaAWN6jOxKWCg)**   
  If the greeting banner is closed, restore it to view the agent's shift information.
* **[Configure the header message on the landing page](https://www.servicenow.com/docs/0f5WJewCz~ALZCjyUs8fYw)**   
  Configure the header message that is part of the greeting text on the landing page. For example, You are on-call until Monday, Mar 21.
* **[Configure the space man on the landing page](https://www.servicenow.com/docs/HhmOOShO4MX8xoSMG3bS_Q)**   
  Change the image of the space man to an image your choice.
* **[Configure the donut color in the Overview section](https://www.servicenow.com/docs/Rb_HFZz0~XfZWydVDFhz3A)**   
  Create a visual experience that works the best for donuts in the Overview section.
* **[Configure tier 1 landing page metric cards](https://www.servicenow.com/docs/lzSn9k1qWQRaRzx9H~lK0A)**   
  Configure the data displayed in donuts in the Overview section of the tier 1 landing page.
* **[Configure the donuts in the tier 2 landing page](https://www.servicenow.com/docs/XSMeHK2hlNYJ_4zKzVwnsA)**   
  Configure the data displayed in donuts in the Overview section of the tier 2 landing page.
* **[Configure the visibility of landing page sections](https://www.servicenow.com/docs/c1EV5LpJUopWGiWwtOuYTA)**   
  Configure if few sections of the landing page should be visible or hidden. For example, Quick links and Upcoming sections.
* **[Configure the Announcements section on the landing page](https://www.servicenow.com/docs/kINC8bGwSn2~kJdH5vAmEw)**   
  Customize an existing announcement or add an announcement for additional tables.
* **[Configure the Upcoming section on the landing page](https://www.servicenow.com/docs/jqRmVgCXs7~Xvmb7M21y1w)**   
  Configure the data displayed in the Upcoming section.