---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Recommended Actions for ITSM reference

# Recommended Actions for ITSM reference {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Reference topics provide additional information about various form fields and components installed with Recommended Actions for ITSM.
* **[Contexts in Recommended Actions for ITSM](https://www.servicenow.com/docs/Xx99Bj2boUUgqzT2g_zAcw)**   
  The ITSM base system includes the following context.
* **[Rules in Recommended Actions for ITSM](https://www.servicenow.com/docs/XFBlWnJMJOJKbVZXgFUFcQ)**   
  ITSM base system includes the following rules.
* **[Guidance based recommendations in Recommended Actions for ITSM](https://www.servicenow.com/docs/STSg2vlSyShKZvm_us9qJg)**   
  ITSM base system includes the following guidance based recommendations.
* **[Field level recommendations in Recommended Actions for ITSM](https://www.servicenow.com/docs/ZKWR1oMrmqGxwvWDqbrnng)**   
  ITSM base system includes the following field level recommendations for incidents.
* **[Guidances in Recommended Actions for ITSM](https://www.servicenow.com/docs/e6wgSz1l7g0VWuR1qCvS4g)**   
  ITSM base system includes the following guidances.
* **[Resource generators in Recommended Actions for ITSM](https://www.servicenow.com/docs/ffxFVjA2v6RnZlNa7ez4Nw)**   
  ITSM base system includes the following resource generators.