---
sourceDocument: Brazil IT Service Management
sourceDocumentLink: https://www.servicenow.com/docs/r/it-service-management

 Release :

    - brazil

ft:locale :

    - en-US

ft:publication_title :

    - Brazil IT Service Management

ft:clusterId :

    - itsm

bundleId :

    - itsm

workflow :

    - Technology


---

# Record page configurations in Service Operations Workspace for ITSM

# Record page configurations in Service Operations Workspace for ITSM {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
You can configure the data available in record pages in Service Operations Workspace for ITSM.
* **[Configure the incident record page in SOW for ITSM](https://www.servicenow.com/docs/WO_sTEdYdiowlGdhaiA9KQ)**   
  Configure the data displayed in various incident tabs such as Overview and Details tabs.
* **[Configure the change record page in SOW for ITSM](https://www.servicenow.com/docs/2Ncma2om8vkZiBYNamHpfQ)**   
  Configure the data displayed in various Change record tabs such as Overview and Details tabs.