Version compatibility between Service Operations Workspace for ITSM and Service Operations Workspace ITOM

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Look for the version compatibility between Service Operations Workspace for ITSM and Service Operations Workspace for ITOM applications.

    Version compatibility chart

    Ensure that the following applications have compatible upgraded versions:
    • Service Operations Workspace ITSM Applications application (sn_sow_itsm_cont)
    • Service Operations Workspace ITOM Applications application (sn_sow_itom_cont)
    Table 1. Compatible Service Operations Workspace versions
    Service Operations Workspace for ITSM (sn_sow_itsm_cont) Service Operations Workspace for ITOM (sn_sow_itom_cont)
    1.1.x 21.0.y
    1.2.x 21.1.y
    1.3.x 21.2.y, 21.5.y, and 21.6.y
    2.0.x 22.0.y
    2.1.x 22.1.y and 22.y.y
    3.1.x 23.y.y
    4.x.x 24.y.y
    5.0.x 24.2.y
    5.1.0 25.3.x
    6.1.1 26.1.y
    7.0.x 26.3.y