Use Zoom to make conference calls in Service Operations Workspace

Use Zoom to schedule the conference calls with the stake holders to resolve the incidents in Service Operations Workspace.

• Start a conference call using Zoom in Service Operations Workspace
  Start a conference call using Zoom to work towards the resolution of an incident.
• Manage Zoom conference calls in Service Operations Workspace
  Add or mute participants in a Zoom conference call in Service Operations Workspace.
• Leave a Zoom conference call in Service Operations Workspace
  Leave an active conference call. The call will still be active with other participants.
• End a Zoom conference call in Service Operations Workspace
  As a host or a user with the incident manager role, you can end the conference call.
• Reinitiate a conference call from Webex in Service Operations Workspace
  Reinitiate a conference call to discuss about the resolution of an incident.