View usage counter results for the legacy Software Asset Management plugin

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Usage counters for the legacy Software Asset Management (com.snc.software_asset_management) plugin track licenses based on how often those licenses are actually used either by a workstation or a user.

    Before you begin

    Role required: sam

    About this task

    A usage counter tracks a license based on how often the license is actually used either by a workstation or a user. For example, an asset manager can use a usage counter to determine who is actually using the software they have been entitled. If an individual is not using the software at all or very infrequently, the software can be uninstalled and given to an individual who will use it more often. If you have a way of capturing information, for example a proxy server or gateway, you can capture the IP address and the name of the user accessing the license. The captured data can be added directly into the Software Usages list.

    Procedure

    1. Navigate to All > Software Asset > Discovery > Software Usages.
    2. Click the Display Name in the row containing the software and user to check.
    3. View the Software Usage form (see table).

      All fields on the form are read-only.

      Figure 1. SAM software usage
      SAM software usage
      Table 1. Software usage form
      Field Description
      Display name Name of the software usage record.
      Publisher Publisher of the software.
      Version Version of the software.
      Discovery model Software discovery model associated with the installed software.
      Primary key Unique identifier for table row.
      Usage
      User User who accessed the software.
      Accessed from Hardware configuration item from which the software was accessed.
      Last scanned Date and time when the software was last discovered on this hardware.
      Duration Duration of all usage.
      Times used Number of times the software was accessed from this hardware.
      Last used Date and time when the software was last used on this hardware.
      Software counter
      Counted by The software counter summary record in the Software Counter Summary [sam_sw_counter_summary] table on which this usage is counted.
      Entitlement The entitlement rights of the software.
      Valuation Number of license rights used by this software usage.
      Cached If selected, indicates that a software count has already been cached.