Book an appointment at a Walk-up Experience Tech Lounge

Book an appointment at a ServiceNow Walk-up Experience Tech Lounge by using the Now® Mobile app.

Before you begin

Role required: user

Procedure

1. On your mobile device, tap the Now® Mobile app icon ().
2. Navigate to the list of available Tech Lounges using any of these options.

   Tab	Navigation
   My Items	Tap the headphones icon ().
   Services	Tap the more options icon () > Visit a Tech Lounge.
   Information	Tap the headphones icon ().

3. From the list of active Tech Lounges, tap your preferred Tech Lounge.
4. Tap Make Appointment.
   Note:

   The option to book a slot in advance is not available in all Tech Lounges. If the Maximum future bookable day field doesn't appear in the Tech Lounge details view, you can't book a slot in advance in that particular Tech Lounge.
5. On the form, fill in the fields.

   Table 1. Make Appointment form

   Field	Description
   Reason	Reason for your visit.
   Date	Preferred date for the visit.
   Time slot	Preferred time slot for your visit.

   If you select a date when the Tech Lounge is closed or is not available for appointments, the time slot doesn't appear. Select a different date and time slot.

6. Tap Submit.
   Your appointment confirmation is displayed on the screen.
7. Optional: Tap OPEN on your appointment to view the details.
   Another way to view your appointment confirmation is to return to the Tech Lounge list view and tap the Visits tab, or return to the Now® Mobile app home page and tap My Tech Visits.