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sourceDocumentLink: https://www.servicenow.com/docs/r/now-intelligence

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ft:locale :

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ft:publication_title :

    - Brazil Platform Analytics

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---

# Try out Complimentary Performance Analytics for Incident Management

# Try out Complimentary Performance Analytics for Incident Management {#ariaid-title1}

Release version: Brazil  
Updated September 10, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Complimentary Performance Analytics for Incident Management is a
limited version of Performance Analytics
that is included in the base system, enabling you to become familiar with the functionality.
Subscribe to Performance Analytics
for complete functionality.
Note:  
As an alternative to using Complimentary Performance Analytics for Incident Management, you can activate a plugin with the full features of Performance Analytics without a subscription on a non-production instance.  
Complimentary Performance Analytics for Incident Management has the following features and limitations:

* Includes the Performance Analytics Admin Console, which you can use to activate the full set of Performance Analytics features.
* Indicators cannot be added or deleted
* A maximum of 180 days of historic scores are visualized, counting from today's date.
* Is usable only in the global domain
{#r_StUpPAInctMgmt__ul_cdd_sfd_5r}
**Related concepts**   

* [Ranking records with Spotlight](https://www.servicenow.com/docs/7duQdRbsaxUOYgLXlWsD2A "Use Spotlight to identify and rank records of interest based on multiple weighted criteria.")  
**Related topics**   

* [Troubleshoot your Complimentary Performance Analytics for Incident Management
  setup](https://community.servicenow.com/community/performance-analytics/blog/2015/08/27/free-performance-analytics-reconfiguring-indicators)