--- sourceDocument: Australia Finance and Supply Chain sourceDocumentLink: https://www.servicenow.com/docs/r/source-to-pay-operations Release : - australia ft:locale : - en-US ft:publication_title : - Australia Finance and Supply Chain ft:clusterId : - stpop bundleId : - stpop workflow : - Employee --- # Integrate # Integrate Sourcing and Procurement Operations with other applications {#ariaid-title1} * Release version: Australia * * Updated March 12, 2026 * * ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 2 minutes to read Summarize ![AI sparkle icon](https://servicenow.com/docs/portal-asset/ai-sparkle-icon) Summarized using AI This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete. ## Summary of Integrate Sourcing and Procurement Operations with Other Applications This document outlines how to extend the capabilities of Sourcing and Procurement Operations (SPO) by integrating with various applications, facilitating enhanced collaboration across departments. Depending on your ServiceNow license, you may have access to specific features and AI functionalities. Show full answer Show less ## Key Features * **ServiceNow Otto for SPO:** A conversational interface guiding requesters through procurement needs and submitting requests through appropriate channels. * **Source-to-Pay Operations with Contract Management Pro:** Streamlines collaboration and allows legal professionals to manage contracting within procurement processes. * **Project Costing Integration:** Automates cost calculations by linking purchase orders to project cost plans. * **Risk Assessments Integration:** Triggers risk assessments for suppliers during sourcing or purchasing workflows. * **ERP Integration Framework:** Supports integration with common ERP systems. * **Source-to-Pay Integration Framework:** Provides tools for integrating different sourcing and procurement processes. * **Procurement File Transfer Framework:** Enables secure data transfer with systems that do not support REST or SOAP. * **SAP Integration:** Allows fetching and sending of relevant entity data and purchase orders to/from SAP systems. * **Field Service Management Integration:** Enables field service agents to order needed items from vendors. * **Employee Center Integration:** Allows employees to track their procurement requests and tasks through the Employee Center portal. * **Third-party Sourcing Solutions Integration:** Automates sourcing processes with configurable integration options. * **Celonis Integration:** Identifies process inefficiencies and provides insights into business operations. * **Multi-ERP Support:** Allows the use of different ERP systems for various regions or business lines. * **SpendInt APIs:** REST APIs for synchronizing procurement data from external systems. ## Key Outcomes By leveraging these integrations, ServiceNow customers can enhance operational efficiencies, streamline procurement processes, and ensure better collaboration across departments. These capabilities empower organizations to manage procurement effectively while minimizing manual efforts and improving data accuracy across systems. Extend the capabilities of Sourcing and Procurement Operations and connect with other departments by integrating with other applications. Note: Depending on your license, you will have access to certain application features, generative AI skills, agentic workflows, and AI agents. For more information, see [ServiceNow product tiers](https://www.servicenow.com/docs/access?context=ai-native-sku-overview&version=australia&pubname=australia-intelligent-experiences&ft:locale=en-US). ## Sourcing and Procurement Operations integrations {#integrating-spo__section_bgv_gmc_2sb} Sourcing and Procurement Operations (SPO) supports the following integrations: ServiceNow Otto for Sourcing and Procurement Operations (SPO) : Use the ServiceNow Otto for Sourcing and Procurement Operations (SPO) application to guide your requesters through a conversation-like experience for their procurement needs. The application uses procurement-related topics to route requesters to the appropriate intake channels, and then through conversation, helps to submit their requests. For more information on this, see [ServiceNow Otto for Sourcing and Procurement Operations (SPO)](https://www.servicenow.com/docs/VcO69sGY8lD6Q80B2nFKJQ "ServiceNow Otto for Sourcing and Procurement Operations (SPO) provides conversational AI assistance for procurement tasks. You can summarize records, draft emails, categorize purchases, analyze supplier messages, submit requests through conversation, and upload documents for processing."). Source-to-Pay Operations with Contract Management Pro : With this application, provide streamlined cross-team collaboration and enable legal professionals to run their contracting work within the sourcing and purchasing process. With this integration, procurement specialists can initiate contract requests manually throughout the sourcing and purchasing process.For more information on this, see [Source-to-Pay Operations integration with Contract Management Pro](https://www.servicenow.com/docs/5xtHhlEH5RtRiEhu9keVUw "The Source-to-Pay Operations with Contract Management Pro plugin (sn_spend_clm) provides an integration between the Contract Management Pro and Sourcing and Procurement Operations applications."). Project Costing for Sourcing and Procurement Operations : With this application, provide a set of capabilities to automate the calculation of planned versus actual cost by linking purchase orders to cost plans within Project Portfolio Management. For more information on this, see [Sourcing and Procurement Operations integration with Project Management](https://www.servicenow.com/docs/p3hFh_FcfssKHdzi6Ojn1w "Eliminate manual efforts of linking purchase orders to projects by integrating Sourcing and Procurement Operations with Strategic Portfolio Management's Project Management."). Risk Assessments Integration for Sourcing and Procurement Operations : With this application, provide a set of capabilities to trigger risk assessments on a supplier during the sourcing or purchase requisition workflow using Third-party Risk Management. For more information on this, see [Sourcing and Procurement Operations integration with Third-party Risk Management](https://www.servicenow.com/docs/rbfRXSjXnsAB6pU9w3ARgw "Leverage relevant supplier risk assessment capabilities by integrating Sourcing and Procurement Operations with Third-party Risk Management."). ERP Integration Framework : With this application, provide integration support between the Platform and common ERP systems. Source-to-Pay Integration Framework : With this application, provide a set of staging tables, transform maps, and workflows to integrate sourcing, third-party catalogs, ordering, shipments, and invoicing with Sourcing and Procurement Operations. For more information on this, see [SpendInt APIs](https://www.servicenow.com/docs/d5WiBxB~_WpPjr0JUopqpQ "SpendInt APIs are inbound REST APIs that enable external procurement systems to send catalog, pricing, order, shipment, and invoice data into ServiceNow Sourcing and Procurement Operations, synchronizing structured procurement data from third-party systems."). Procurement File Transfer Framework : With this application, extend the Source-to-Pay Integration Framework with Secure File Transfer Protocol (SFTP) and File Transfer Protocol (FTP) functionality, designed for integrating with systems that do not support Representational State Transfer (REST) or Simple Object Access Protocol (SOAP) based integration methods. For more information on this, see [Procurement File Transfer Framework](https://www.servicenow.com/docs/vnIiltf1QgzpmtxRIqjMHw "Procurement File Transfer Framework (PFTF) helps you transfer information between the ServiceNow database and a third-party reseller through a File Transfer Protocol (FTP). You can set up an FTP server for access and transfer of reseller data without any spoke development by the third-party reseller."). Primary Data Integration with SAP : With this application, provide your customers with the ability to fetch entity data like legal entity, cost center, material, supplier, and so on, from SAP ECC and SAP HANA into ServiceNow.For more information on this, see [Source-to-Pay integration with SAP](https://www.servicenow.com/docs/98G1CRoUCd44v6unCZSxdg "The Source-to-Pay integration with SAP enables you to send purchase orders, receipts, and invoices created on the SAP from your ServiceNow instance. This integration helps in looking up or extracting primary data objects from SAP into ServiceNow."). Sourcing and Procurement Operations Integration with SAP : With this application, provide your customers with the ability to send purchase orders, receipts, and returns created in Sourcing and Procurement Operations to SAP ECC and SAP S4 HANA. For more information on this, see [Source-to-Pay integration with SAP](https://www.servicenow.com/docs/98G1CRoUCd44v6unCZSxdg "The Source-to-Pay integration with SAP enables you to send purchase orders, receipts, and invoices created on the SAP from your ServiceNow instance. This integration helps in looking up or extracting primary data objects from SAP into ServiceNow."). Procurement for Field Service Management : With this integration application between Shopping Hub Mobile and Field Service Management, help your field service agents to order a part or item that isn't available on inventory, from a vendor or supplier. For more information on this, see [Sourcing and Procurement Operations integration with Field Service Management](https://www.servicenow.com/docs/LKPoIUN3srzcquHsa8Plbg "The Procurement for Field Service Management plugin (sn_fsm_psm_mobile) provides an integration between the Field Service Management and Sourcing and Procurement Operations applications."). Note: This application is owned by the Field Service Management team. * **[Sourcing and Procurement Operations integration with Asset Management](https://www.servicenow.com/docs/LpYUP~UOEuXIrLN01gUfhg)** The Asset Management Integration for Sourcing and Procurement Operations plugin (sn_spend_asset) provides an integration between Asset Management (Asset Management) and Sourcing and Procurement Operations (SPO) applications, enhancing operational efficiency. * **[Sourcing and Procurement Operations integration with Employee Center](https://www.servicenow.com/docs/fAOXjtd4n3X3WUbcjJIqlg)** As an employee, shopper, or requester, you can view all procurement case types available to you, knowledge articles, open to-dos and purchasing tasks assigned to you, track your requests, and even access your purchases on the Employee Center (EC) portal by integrating Sourcing and Procurement Operations with Employee Center. * **[Sourcing and Procurement Operations integration with third-party sourcing solutions](https://www.servicenow.com/docs/_nFaW_My0NGn63p6c4Ar1w)** ServiceNow can integrate with third-party sourcing solutions to automate the sourcing process within the Sourcing and Procurement Operations product. A generic, easily configurable sourcing integration framework is provided within Source-to-Pay Integration Framework to enable you to specify the business criteria for triggering an integration. This integration framework can also integrate with multiple third-party sourcing solutions based on different criteria. * **[Sourcing and Procurement Operations integration with Third-party Risk Management](https://www.servicenow.com/docs/rbfRXSjXnsAB6pU9w3ARgw)** Leverage relevant supplier risk assessment capabilities by integrating Sourcing and Procurement Operations with Third-party Risk Management. * **[Sourcing and Procurement Operations integration with Project Management](https://www.servicenow.com/docs/p3hFh_FcfssKHdzi6Ojn1w)** Eliminate manual efforts of linking purchase orders to projects by integrating Sourcing and Procurement Operations with Strategic Portfolio Management's Project Management. * **[Sourcing and Procurement Operations integration with Celonis](https://www.servicenow.com/docs/1cSRqobKSyx246SuizVzHQ)** Identify inefficiencies in your customer business process, understand their business impact, and gain insights into the root causes, by integrating Sourcing and Procurement Operations with Celonis. * **[Sourcing and Procurement Operations integration with Field Service Management](https://www.servicenow.com/docs/LKPoIUN3srzcquHsa8Plbg)** The Procurement for Field Service Management plugin (sn_fsm_psm_mobile) provides an integration between the Field Service Management and Sourcing and Procurement Operations applications. * **[Source-to-Pay Operations integration with Contract Management Pro](https://www.servicenow.com/docs/5xtHhlEH5RtRiEhu9keVUw)** The Source-to-Pay Operations with Contract Management Pro plugin (sn_spend_clm) provides an integration between the Contract Management Pro and Sourcing and Procurement Operations applications. * **[ERP source validation on Sourcing and Procurement Operations objects](https://www.servicenow.com/docs/rHpTpPks5kzqb62GbKxleQ)** Sourcing and Procurement Operations supports multi-ERP integration that enables you to use different ERP systems for different regions or lines of business, as required. * **[SpendInt APIs](https://www.servicenow.com/docs/d5WiBxB~_WpPjr0JUopqpQ)** SpendInt APIs are inbound REST APIs that enable external procurement systems to send catalog, pricing, order, shipment, and invoice data into ServiceNow Sourcing and Procurement Operations, synchronizing structured procurement data from third-party systems. * **[Procurement File Transfer Framework](https://www.servicenow.com/docs/vnIiltf1QgzpmtxRIqjMHw)** Procurement File Transfer Framework (PFTF) helps you transfer information between the ServiceNow database and a third-party reseller through a File Transfer Protocol (FTP). You can set up an FTP server for access and transfer of reseller data without any spoke development by the third-party reseller.