Activate Customer Central

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Activate the Customer Central plugin to use Customer Central.

    このタスクについて

    Starting with the Yokohama release, the Customer Central application (com.sn_csm_customer_central) is activated with the CSM Configurable Workspace application (com.snc.uib.csm_agent_workspace). The CSM Configurable Workspace application is activated with the Customer Service plugin (com.sn_customerservice).

    Starting with the Yokohama release, the Customer Central application (com.sn_csm_customer_central) has moved to the ServiceNow Store.

    始める前に

    Role required: admin

    手順

    1. Navigate to All > System Definition > Plugins.
    2. Search for the plugin com.sn_csm_customer_central.
    3. Select Activate.
      注:
      To use Customer Central demo data, activate the Customer Service Management Demo Data (com.snc.customerservice.demo) plugin.