Export a model

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Export a Task Intelligence model to another instance.

    始める前に

    Role required: ti_admin or tia_admin

    手順

    1. Navigate to All > Task Intelligence for Customer Service > Setup, depending on which application and context you want to export for.
    2. In the Models list, select the more options menu of the model you want to export.
    3. Select Export model.
      A new tab opens with authentication steps.
    4. Select Allow.
      Your browser screen goes blank. To check that the download was successful, look at the bottom left of your browser and also check your download location to see if you have the exported model on your computer. Repeat this process for any other Task Intelligence models that you want to move to the target instance.

    タスクの結果

    The browser downloads the XML file to your system.

    次のタスク

    You can use the XML file to transfer the model to another instance using update sets. To learn more, see System update sets. Find out How to move your trained Task Intelligence Models to a different instance.