Configure an email subject line prefix リリースバージョン: Australia更新日 2026年03月12日 所要時間:1分Configure a prefix to include in an email subject line that creates a case. 始める前に Role required: admin 手順 Navigate to All > Customer Service > Administration > Properties. In the Email subject prefix format for new case field, enter the prefix. The default prefix is Case:. Select Save.
Configure an email subject line prefix リリースバージョン: Australia更新日 2026年03月12日 所要時間:1分Configure a prefix to include in an email subject line that creates a case. 始める前に Role required: admin 手順 Navigate to All > Customer Service > Administration > Properties. In the Email subject prefix format for new case field, enter the prefix. The default prefix is Case:. Select Save.