Create a breakdown

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:2分
  • Create a breakdown record in the Digital Factory Workspace to document a significant equipment failure or process stop. Use this task to capture key details such as duration, impact, and cause, and begin structured investigation and resolution.

    始める前に

    Role required: sn_icw.deviation_user or sn_icw.deviation_expert

    手順

    1. Navigate to Workspaces > Digital Factory Workspace > Add > New Breakdown.
    2. On the Breakdown form, fill in the fields.
      For a description of the field values, see Deviation form.
    3. Select Save.
      A new breakdown with the Open state appears in the list of breakdowns.
    4. オプション: Write and post work notes with additional details about the progress and steps you have taken.
      To view the Work notes field next to other record details, make sure that you select the Editable record form and list of record activities view by selecting the view selector icon (Editable record form and list of record activities view icon.).
    5. オプション: From the Recommendations sidebar, create a guided task related to the breakdown.
      To learn more about the Recommended Actions in the Digital Factory Workspace, see Recommended Actions for the Industrial Connected Workforce.

    タスクの結果

    The breakdown is displayed in the breakdown list of and the list of all tasks. You can fix the breakdown and initiate a breakdown analysis for in-depth investigation.