Create a source for failure and resolution codes

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:1分
  • Create a source to be associated with any failure or resolution code. The source for a code could be internal, external, or even from a manufacturer.

    始める前に

    Role required: sn_eam.enterprise_admin or inventory_admin

    このタスクについて

    You should have at least one source before creating failure or resolution codes.
    注:
    Sources of the codes are stored in the Asset service source [sn_ent_asset_service_source] table.

    手順

    1. Navigate to Workspaces > Enterprise Workspace > Admin center > Failure and resolution.
    2. In the Failure and resolution list, select Sources.
      Any existing sources are shown in the sources list.
    3. Select New.
    4. On the form, fill in the fields.
      表 : 1. Create New Asset service source form
      Field Description
      Source Name of the source.

      For example, External or Internal.

      Description Brief description of the source.
    5. Select Save.

    タスクの結果

    The source that you created is shown in the Sources list.