View discovered service history

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:2分
  • The discovered service history shows the frequency of discovered services for a particular time period.

    始める前に

    Role required: evt_mgmt_admin, evt_mgmt_operator, or evt_mgmt_user

    このタスクについて

    The discovered services history appears only when there are multiple discovered services that occur over a period. A discovered service is a service that is discovered by Service Mapping. The discovered services history is not available for application services. If no discovered services are generated for a particular service, the discovered services history is hidden.

    手順

    1. Navigate to All > Event Management > Service Operations Workspace.
    2. Click a service tile and click Service Map.
    3. Click the History map button.
      The history timeline appears, with changes to the service indicated by a clock icon (Clock icon).

      History map timeline

    4. To view a map showing changes in the service's severity, click the More icon (More actions icon) and select Advanced map.
      Discovered services history

      The displayed color corresponds to the discovered services severity, and the length of the bar in each color corresponds to how long the discovered services stayed at that severity.

      The following table explains the severity colors:

      表 : 1. Service severity colors
      Severity Icon color
      Critical Red Red icon - Critical severity
      Major Orange Orange icon - Major severity
      Minor Yellow Yellow icon - Minor severity
      Warning Blue Blue icon - Warning severity
    5. To change the information that appears on the discovered services history Advanced map, click a history icon.
      Discovered services history icons
      • Calendar icon: Show information for currently active discovered services.
      • Hours: Show information for discovered services that occurred in the past hour.
      • Days: Show information for discovered services that occurred in the past 24 hours.
      • Weeks: Show information for discovered services that occurred in the past week.
      • Months: Show information for discovered services that occurred in the past month.