Resolve or close a change task

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • When you implement the change task, you can close the task from the Mobile Agent mobile application.

    始める前に

    Role required: itil or sn_change_write

    手順

    1. Tap My Work tab.
    2. Tap Change tasks to open the list of change tasks.
    3. From the list of change tasks, swipe left the change task that you want to close.
    4. Tap Close task.