Complete a problem task

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Resolve and complete the problem task.

    始める前に

    Role required: admin, problem_admin, problem_coordinator, problem_manager, or problem_task_analyst

    手順

    Select Complete.
    work in progress state
    The problem task enters the Closed state with Close code as Complete.
    注:
    You can configure the Problem properties to reanalyze a task even after it is closed by selecting Re-assess. The state of the task changes from Closed to Assess. After all the problem tasks are completed or canceled, a notification is sent to the problem coordinator regarding the same.