Export an incident prediction model

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Export either the Similar Incidents or Incident Categorization model model in Task Intelligence for ITSM to another instance so you can use the model in the other instance without recreating the model from scratch.

    始める前に

    Role required: admin

    手順

    1. Navigate to All > Task Intelligence for ITSM > Setup.
    2. In the Models list, select the menu (Menu icon) icon of the model you want to export, and then select Export model.
      A new tab opens with authentication steps.
    3. Select Allow.

    タスクの結果

    The XML file of your model downloads to your browser.

    次のタスク

    You can use the XML file to transfer the model to another instance using update sets. For more information update sets, see System update sets.