Recall a campaign phase

Create a recall campaign for a specific geography or a dealership.

始める前に

Role required: sn_rcl_claim_mgmt.recall_manager and sn_rcl_claim_mgmt.recall_phase_owner

手順

1. Navigate to Workspaces > CSM/FSM Configurable Workspace > Lists > Recall Management > My Campaigns > Recall Campaign Phases.
2. Select Create phase.
3. On the required recall campaign form, fill in the fields.
   For a description of the field values, see Recall campaign phase form.
4. Select Save.

• Assign an impacted asset
  Assign an impacted asset to the recall campaign.
• Adding a phase task
  Agents workspace enables the manufacturers to add the phase task details for the recall campaigns.
• Adding a sub-phase
  Create a sub-phase for a parent phase.
• Create a phase and sub-phase in a recall campaign
  Create a set of phases and sub-phase within a recall campaign to enable detailed segmentation, improving tracking, and management at each stage of the process.
• Create a phase part allocation
  Create an allocation entry for a required part.