AI Search architecture

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • The AI Search index stores data from ServiceNow AI Platform® records or external sources and makes that data available for users to search in multiple applications. Search query features use ServiceNow AI Platform technologies to improve the search user experience.

    図 : 1. AI Search architecture diagram
    Diagram showing links between content and metadata sources, AI Search index, ServiceNow AI Platform technologies, and ServiceNow AI Platform search applications.