Enable links to records

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Adding the special ${URI} parameter to an outbound email body or template creates a link to a specific record.

    When a user clicks the word LINK, the instance prompts the user to log in if not already logged in, and then redirects the user to the record specified in the URI.

    図 : 1. URI email notification

    The ${URI} parameter has an extension called the ${URI+} format to specify additional arguments in the email link, such as sysparm terms, in addition to the automatically created URI. For example (whitespace added for improved readability):

    ${URI+&sysparm_scriptlet=current.assigned_to=gs.getUserID()
&sysparm_scriptlet_condition=current.assigned_to.nil()
&sysparm_view=incident_active}

    This example executes the JavaScript:

    current.assigned_to=gs.getUserID()

    The JavasScript is executed when the condition is satisfied:

    current.assigned_to.nil()

    Additionally, the script sets the view to incident_active.