Contextual search plugin

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:2分
  • The Contextual Search plugin (com.snc.contextual_search) is activated by default in the base system. This plugin activates related plugins if they aren't already active.

    始める前に

    Role required: admin

    このタスクについて

    If the related plugins aren't activated, Contextual Search activates the plugins.
    表 : 1. Plugins for Contextual Search
    Plugin Description
    JSON Service request/response model

    [com.snc.application.json_service]

    Core components and helpers for a JSON request/response model. Includes JSON and XML transports for NG and GlideAjax support. An extension of the processor framework.
    Contextual Search — Internal

    [com.snc.contextual_search.internal]

    An internal plugin component for Contextual Search.
    GraphQL Schema for Contextual Search

    [com.snc.contextual_search.graphql]

    Provides GraphQL schema for contextual search services.

    手順

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the plugin using the filter criteria and search bar.

      You can search for the plugin by its name or ID. If you cannot find a plugin, you might have to request it from ServiceNow personnel.

    3. Select Install to start the installation process.
      注:
      When domain separation and delegated admin are enabled in an instance, the administrative user must be in the global domain. Otherwise, the following error appears: Application installation is unavailable because another operation is running: Plugin Activation for <plugin name>.
      You will see a message after installation is completed. For information about the components installed with a plugin, see Find components installed with an application.