Customize email address internationalization

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：3分

    • Customize email address internationalization to turn off processing of inbound and outbound emails, disable support for inbound emails or to add email address format for decoding international email addresses.

    始める前に

    Role required: admin

    手順

    1. オプション: Turn off processing of inbound and outbound emails from or to RFC 6530 email addresses.
      1. In the navigation filter, enter sys_properties.list.
      2. Select New to create the glide.email_address.inbound.rfc6530 property.
      3. On the form, fill in the details.
        Fields Input
        Name glide.email_address.inbound.rfc6530
        Description This property turns off processing of emails from RFC 6530 email addresses.
        Type true|false
        Value false
        Ignore cache Select the check box.
        注:
        When Ignore cache check box is selected, the system flushes the server cache when the parameter is changed.
        Read roles Define the roles that have read access to this property.
        Write roles Defines the roles that have write access to this property.
      4. Select Submit.
    2. オプション: Disable support for processing inbound emails received from encoded email addresses.
      1. In the navigation filter, enter sys_properties.list.
      2. Select New to create glide.inbound.rfc6530.support.encoded.from.address property.
      3. On the form, fill in the details.
        Fields Input
        Name glide.inbound.rfc6530.support.encoded.from.address
        Description This property disables support for processing emails received from encoded email addresses.
        Type String
        Value false
        Ignore cache Select the check box.
        注:
        When Ignore the cache check box is selected, the system flushes the server cache when the parameter is changed.
        Read roles Define the roles that have read access to this property.
        Write roles Define the roles that have write access to this property.
      4. Select Submit.
        The encoded email addresses are received-ignored.
    3. オプション: Add email address format for decoding international email addresses if the format isn’t ISO-8859-1, ISO-8859-8, or ISO-8859-15.
      1. In the navigation filter, enter sys_properties.list.
      2. Open the glide.inbound.rfc6530.supported.encoding.formats system property.
      3. Add the required format to the value field, for multiple formats use comma-separated list.
      4. Select Update.