Administering lists on the ServiceNow AI Platform

Administrators can control the sort sequence, allow personal lists, restrict filters and breadcrumbs, allow context ranking and more.

Administration overview

• Controlling the sort sequence used to display lists

  All lists have a default sort sequence based on the type of fields present in the list.

• List editor administration

  The list editor allows users to edit field values directly from a list without navigating to a form.

• Personal list administration

  Users can customize the layout for any list view by personalizing a list. Administrators can configure options related to list personalization.

• Administer detail rows

  Detail rows provide additional information about records in a list.

• Restrict filters and breadcrumbs with fixed queries

  The record list view allows users to navigate to different subsets of a table using breadcrumbs and filters. You can limit access to parts of the table by restricting active links in breadcrumbs or by suppressing breadcrumbs and filters for specific roles.

• Enable a hierarchical list

  You can enable hierarchical lists to make data from related lists directly accessible from within a v2 list.

• Context ranking

  Context ranking allows a user to sort a collection of records preferentially; that is, independently of the attributes of those records.

• Customize list context menus

  You can customize the content and behavior of list context menus.