Monitor email account groups

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:2分
  • Use the Email Account Groups [sys_email_account] table to check the status of email account groups processed by email reader jobs.

    始める前に

    Role required: email_account_admin or admin

    手順

    1. Navigate to All > System Mailboxes > Administration > Email Account Groups.
    2. Review the processing details for each account group:
      Field Description
      Name The name of the email account group.
      Active The operational state of the email account group. The value true indicates that the account is enabled for email account processing.
      Claimed by The ID of the email reader job if the job is running on the account group.
      Default The default indicator. The value true indicates that the email account group is the default.
      Email Accounts The names of the email accounts contained in the email account group.
      Last Processed The day and time that the email reader job last processed this account group.
      Processing Duration The length of time (in hours, minutes, seconds) to process the account group.
      Status Processing state of the email account group:
      • Unclaimed: The account group is available for processing by the next email reader job.
      • Claimed: An email reader job is processing the current account group.

    図 : 1. Email account group — unclaimed processing state
    An email account group not yet processed by the email reader job
    図 : 2. Email account group — claimed processing state
    An email account group that was recently processed by the email reader job

    次のタスク

    If fine-tuning email accounts, consider doing one of the following: