Monitoring API performance
Monitor the performance of your integrations with the Application Insights API metrics graphs. You can monitor how these integrations are performing over time and how those APIs perform over time.
Starting with the Zurich release, Application Insights is no longer deployed, enhanced, or supported. It is recommended to evaluate the Overview of Instance Observer product available with the ServiceNow Impact packages. Work with your Account team to review Impact packages.
For details, see the Deprecation Process [KB0867184] article in the Now Support Knowledge Base.
注:
admin and sn_app_insights.admin are the roles required to experience this improved visibility.
When you select the API metrics tab, the list of endpoints is displayed in tabular format. For each API endpoint and request method (GET, POST, PUT, PATCH, and DELETE), the following metrics are captured:
- Response time (ms)
- Requests per minute
- Payload size (bytes)
- Failure rate (%)