Map KBA questions to answers

Create knowledge-based questions and answer mapping to confirm the user's identity.

始める前に

Role required: auth_factors_admin

手順

1. Navigate to All > Authentication Factors > Knowledge Based Factor > Question Answer Mappings.
2. Select New on the Knowledge Based Question Answer Mappings page.
3. Specify the following fields on the form:

   表 : 1. Knowledge Based Question Answer Mappings

   Field	Description
   Question	Select the question that you would like to map with the answer. Example: What is your business phone number?
   Application	Global application scope is selected by default.
   Answer	Select the answer for mapping to the question. Example: Business Phone Number.

   図 : 1. Knowledge Based Question Answer Mapping

   

4. Select Submit.

タスクの結果

You’re redirected to the Knowledge Based Question Answer Mappings list view. Verify if your mapping is successfully added.

図 : 2. Knowledge Based Question Answer Mappings - list