Automate notable event updates and closures

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:8分
  • Security incidents can be created and updated after they are created with a bi-directional interface with the Splunk Enterprise Security integration.

    始める前に

    The Splunk Enterprise Security integration has a bi-directional interface that allows notable events to create security incidents as well as update the notable events after the security incident is created and/or closed.

    Relevant incident details include SIR incident number, assignment group, SIR incident URL. This section is the final portion of the profile configuration set-up that provides optional capabilities to update the Splunk Enterprise Security notable events.

    Role required: sn_si.ingestion_profile_admin

    注:
    Users with the sn_si.admin role can perform all operations available to a profile admin, as the sn_si.admin role inherits the required permissions by default.

    手順

    1. If the Additional Options page on the progress bar is not displayed, select Additional Options.
    2. Follow the instructions below to complete the configuration for updating notable events based on security incident updates.
      Option or FieldDescription
      Update Notable Events upon SIR Incident Creation Select this option if you want to update the notable event status and add additional comments when a security incident is created from the notable event. This can occur for both the initial triggering notable events that create the security incident, as well as aggregated events.
      Initial Notable Event Status Update You must select a status option from the menu that displays all available status values retrieved from the Splunk Enterprise Security server. This may include a custom created status, such as ServiceNow - Assigned as shown in the screen shot below. Select the status value to be set for all notable events when a security incident is created for an ingested notable event. This includes notables that create new incidents and notables that are ingested and aggregated to an existing open incident.
      Initial Comments posted back to Notable Event In addition to updating the notable status value, you can also post comments to the notable event incident review history. As indicated in the instructions, you may edit the default text displayed in the comments section including adding or modifying the substitution variables using format $⁠{field name}$ for any field on the Security Incident Response incident form.
      Close out Notable Events upon SIR Incident Closure Select this option if you want to update the notable event status and add additional comments when a security incident is closed from the notable event. This will occur for both the initial triggering notable events that create the security incident, as well as aggregated events.
      Closure Notable Event Status Update You must select a status option from the list menu that displays all available status values that are retrieved from the Splunk Enterprise Security server. This may include a custom created status, such as ServiceNow - Assigned as shown in the screen shot below. Select the status value to be set for all notable events when a security incident is created for an ingested notable event. This includes notables that create new incidents as well as notables that are ingested and aggregated to an existing open incident.
      Closure Comments Posted back to Notable Event In addition to updating the notable status value, you can also post closure comments to the notable event incident review history. As indicated in the instructions, you may edit the default text displayed in the comments section including adding or modifying the substitution variables using format $⁠{field name}$ for any field on the Security Incident Response incident form.
      Update SIR Automation Activity with Splunk Event comments Option to update your Splunk Event comments in the SIR Automation Activity. The comment in the SIR Automation Activity appears with the prefix Comment from Splunk.
      注:

      Starting from Splunk Enterprise Security version 8.0.x, the comments field has been deprecated, and therefore our application can no longer retrieve comments from Splunk Enterprise Security.

      Update Splunk comments with SIR work notes Option to update your SIR work notes in the Splunk Event comments. The comment in Splunk Event appears with the prefix Comment from ServiceNow.
    3. Click Finish to complete the configuration.
      A confirmation dialog is displayed. You have successfully completed the setup and configuration for the integration. Activate this profile to pull notable events from the Splunk Enterprise Security console based on your scheduling. There is a limit of 1,000 security incidents that can be created in a 24-hour period. Up to 100 notable events are per fired alert. Subsequent notable events will be ignored after the limits are reached.
      The following image shows the Additional Options tab with default values populated:
      Additional Options:1
      With the Additional Options configuration enabled, the notable event incident review shows the status change and an update to the history comments:
      Additional Options: 2