Data integration checklist for HAM in CMDB success advisor

Use the data integration checklist to verify that Discovery patterns and Service Graph Connectors are correctly configured and actively contributing to your Configuration Management Database (CMDB), promoting high-quality hardware asset data.

Discovery patterns checklist

Confirm each Discovery pattern is enabled and effectively populating hardware-related attributes.

表 : 1. Discovery patterns configuration checks

Select	Check item (field)	Description	Action
	Pattern name	Name of the discovery pattern contributing Hardware Asset Management (HAM) data.	Confirm that the pattern is relevant for hardware asset discovery.
	Status	Current state of the pattern as active or inactive.	Verify that the pattern is active with Status set to Active to confirm it’s contributing data.
	Attribute coverage	Number of hardware attributes populated by the pattern.	Check how many relevant CI attributes are being populated for each model category. 注: Low attribute coverage may suggest shallow discovery or misaligned pattern logic.
	Suggested version	Latest suggested version for optimal attribute coverage.	Plan and perform an upgrade to the suggested version or higher to improve coverage.
	Installed version	Version currently in use in your instance.	Compare with the suggested version and upgrade if necessary.
	View pattern	Link to inspect the pattern configuration.	Select the link to review or modify the pattern logic.

Service Graph Connectors checklist

Confirm Service Graph Connectors are installed and actively contributing hardware data.

表 : 2. Service Graph Connectors configuration checks

Select	Check item (field)	Description	Action
	Connector name	Name of the Service Graph Connector providing HAM data.	Confirm that the Service Graph Connector is required for your HAM processes.
	Status	Current state of the Service Graph Connector as active or inactive.	Activate Service Graph Connectors that are needed for HAM but currently inactive.
	Attribute coverage	Number of hardware attributes populated by the Service Graph Connector.	Check how many relevant CI attributes are being populated for each model category. 注: Low coverage may indicate incomplete mappings or missing source data.
	Suggested version	Latest suggested version for optimal attribute coverage.	Plan and perform an upgrade to the suggested version or higher to improve coverage.
	Installed version	Version currently in use in your instance.	Compare with the suggested version and upgrade if necessary.
	Active connections	Number of active connections.	Confirm that at least one connection is actively importing data into the CMDB.
	Inactive connections	Number of inactive connections.	Review and troubleshoot any configured connections that aren’t currently active.

Optional checks for Discovery patterns and Service Graph Connectors

表 : 3. Optional data integration checks

Select	Check item	Description	Action
	No entitlements warning	Discovery patterns or Service Graph Connectors tile showing no entitlements, indicating missing access or licensing.	Verify licensing and entitlements with your administrator.
	Suggested integrations reviewed	Some Discovery patterns are listed as suggestions because they aren’t installed or active, and some Discovery patterns are listed but are not actively used.	Evaluate business need and consider implementing high-value suggested integrations.

Final validation

Once all data integration checks are complete:

• Attribute coverage across integrations supports your HAM business outcome.
• CMDB records for hardware assets are accurate and complete.