Request an Instance Data Replication subscription

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：3分

    • The Instance Data Replication (IDR) plugin requires a separate subscription and must be activated by ServiceNow personnel.

    始める前に

    Role required: admin

    このタスクについて

    Beginning with the New York release, IDR is supported. The IDR plugin ID is com.glide.idr. When purchasing an IDR subscription, ServiceNow, Inc. personnel also activate the following plugins that IDR depends upon:
    • com.snc.db.data_replicate
    • com.glide.transform
    • com.glide.kmf

    IDR runs in ServiceNow data centers only, which means there is no support for using IDR with on-premise instances.

    To purchase a subscription, contact your ServiceNow account manager. The account manager can arrange to have the plugin activated on your organization's production and subproduction instances, generally within a few days.

    If you don't have an account manager, decide to delay activation after purchase, or want to evaluate the product on a subproduction instance without charge, follow these steps.

    手順

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Select Request plugin to open the Activate Plugin form on Now Support.
    3. On the Activate Plugin form, provide the following information.
      表 : 1. Activate Plugin form
      Field Description

      What is your target instance

      Select the instance that you want to activate the plugin on.

      Which plugin would you like to activate

      Select the name of the plugin to activate.

      注:
      If the system doesn't list the plugin you want or if you're activating the plugin on an OEM or on-premise instance, select the Plugin I'm looking for is not listed check box and then enter the name of the plugin.

      Select Maintenance Date and Time

      Select the date and time to activate the plugin.

      For example, see the following form to activate the Event Management plugin on an instance named SNC Instance.

    4. Select Submit.
      After the maintenance window, the system installs the plugin on your instance. To confirm the installation, go to the Installed tab in the Application Manager.

    次のタスク

    Plan your replication strategy. See Preparing for Instance Data Replication.