Enable languages for a knowledge base

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • Select the languages you want enabled at a knowledge base level. Users can then create articles only for selected languages.

    始める前に

    You must activate the Knowledge Management Advanced (com.snc.knowledge_advanced) plugin, and I18N: Knowledge Management Internationalization Plugin v2 (com.glideapp.knowledge.i18n2) plugin.

    Role required: knowledge_admin or admin

    手順

    1. Navigate to All > Knowledge > Administration > Knowledge Bases.
    2. Select an existing knowledge base.
    3. Click the lock icon to unlock the Languages field in the Knowledge base form.
      注:
      You may need to configure the knowledge base form to include the Languages field. Click the form context menu icon (context menu) and navigate to Configure > Form layout. Use slushbucket to add the Languages field.
    4. Click Submit.