Create an OAuth credential record for Notify with Cisco Webex

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:2分
  • Create a credential record for the Notify with Cisco Webex account.

    始める前に

    Role required: notify_setup_admin

    手順

    1. Navigate to All > Connections & Credentials > Credentials.
    2. Click New.

      The system displays this message: What type of Credentials would you like to create?

    3. Select OAuth 2.0 Credentials.
    4. On the form, fill these values.
      表 : 1. OAuth 2.0 Credentials form
      Field Description
      Name Name to uniquely identify the record. For example, Cisco Webex Teams Cred.
      Active Option to actively use the credential record.
      OAuth Entity Profile OAuth profile created during the registration of Cisco Webex Teams as an OAuth provider. For example, Cisco Webex Teams OAuth Profile.
      Applies to

      Option to specify if the credential applies to all MID Servers in your network, or to one or more Specific MID servers. Specify the MID Servers that should use this credential in the MID servers field.

      Order Order to apply this credential. For example, 100.
      Credential alias Credential alias associated with the spoke.
    5. Right-click the form header and click Submit.
    6. Select the Get OAuth Token related link.

      You must log in to Cisco Webex account to retrieve the token details.

      Enter the email address of the Cisco account that connects your ServiceNow instance with Cisco Webex portal. This email address should be unique and can’t be assigned to any user. Ex: cisco_servicenow@webex.com.

      On successful authentication, a confirmation message is displayed on the header.