Use Notify to send SMS codes for enrollment and verification

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間：1分

    • You can configure the Password Reset application to send SMS codes for enrollment and verification using the ServiceNow Notify application (via the Twilio SMS Messaging system). Notify is tightly integrated with the workflow engine and business rules and delivers a highly configurable and trusted way to deliver SMS messages.

    始める前に

    Role required: password_reset_admin

    このタスクについて

    Notify requires a separate contract with Twilio.

    手順

    1. Enroll for a Twilio account and telephone number at https://www.twilio.com/
    2. Activate the Notify plugin.
    3. Associate the Twilio account with Notify.

    タスクの結果

    No other configuration is required. Users who request password change or password reset receive SMS codes through Notify.