Submit a request for an item or service and track the progress of your request with
the Now Mobile app.
始める前に
Role required: none
手順
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In the navigation bar, tap Services.
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Browse items and services, or search for an item.
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Tap the item or service that you would like to request.
注: If configured by your administrator, the related items and articles area
provides alternatives and additional information.
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Select ORDER NOW.
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On the form, fill in the fields.
| Field |
Description |
| Request for |
Change this field if ordering the item for someone else. |
| Delivery Information |
Confirm the shipping address for the item. |
| Special instructions (Optional) |
Add any special instructions for the item. |
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Tap CHECKOUT.
The app displays a confirmation that your request is submitted.
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To return to the list of items, tap Close.
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In the navigation bar, tap For Me.
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To view all your requests, tap My Requests.
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To view the status of your request, tap the item that you ordered.
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To view information about the request, use the
Details tab.
注: You can add comments for an open incident.
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To view field changes and comments about your request, use the Updates tab.
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Tap
to add comments and work notes, or to attach a file.
注: When you add comments for a resolved incident, you can reopen it.
