Data mapping for Service Graph Connector for Microsoft Azure

  • リリースバージョン: Australia
  • 更新日 2026年03月12日
  • 所要時間:14分
  • Data from the Azure data sources is mapped and transformed into the ServiceNow CMDB Configuration Item (CI) class definitions using the Robust Transform Engine (RTE). Data is inserted into the ServiceNow® CMDB using the Identification and Reconciliation Engine (IRE).

    Data mapping for Azure

    When you complete setting up the connection, you can configure the integration to periodically pull data from Azure. The data is loaded into staging tables and then inserted into the target tables.

    The following table lists the data sources, the staging tables, and the target tables as CMDB CI and non-CMDB classes for Azure.
    表 : 1. Data mapping for Azure
    Data source Staging table Target tables
    SG-Azure Subscriptions SG Azure Subscriptions [sn_sg_azure_integ_subscriptions]

    Cloud Service Account

    Key Value

    SG-Azure Datacenter Updation SG-Azure Datacenter Updation [sn_sg_azure_integ_datacenter_updation]

    Azure Datacenter

    SG-Azure Resource Group SG-Azure Resource Group [sn_sg_azure_integ_resource_groups]

    Resource Group

    Key Value

    SG-Azure Availability Zone SG-Azure Availability Sets [sn_sg_azure_integ_availability_sets]

    Availability Zone

    Key Value

    SG-Azure Storage Volume SG-Azure Storage Volume [sn_sg_azure_integ_storage_volume]

    Storage Volume

    Key Value

    SG-Azure Load Balancers SG-Azure Load Balancers [sn_sg_azure_integ_load_balancers]

    Cloud Load Balancer

    Cloud LB IPAddress

    Key Value

    SG-Azure Network SG-Azure Network [sn_sg_azure_integ_network]

    Cloud Network

    Cloud Service Account

    Cloud Subnet

    Key Value

    SG-Azure Public IP Address SG-Azure Public IP Address [sn_sg_azure_integ_public_ip_address]

    Cloud Public IP Address

    Cloud Mgmt Network Interface

    Cloud Load Balancer

    Cloud LB IPAddress

    Key Value

    SG-Azure Security Group SG-Azure Security Group [sn_sg_azure_integ_security_group]

    Compute Security Group

    Key Value

    SG-Azure Storage Accounts SG-Azure Storage Accounts [sn_sg_azure_integ_storage_accounts]

    Cloud Storage Account

    Key Value

    SG-Azure Virtual Machines SG-Azure Virtual Machine [sn_sg_azure_integ_virtual_machine]

    Virtual Machine Instance

    Image

    Computer

    Linux Server

    Server

    Windows Server

    Key Value

    SG-Azure Network Interface SG-Azure Network Interface [sn_sg_azure_integ_network_interface]

    Cloud Mgmt Network Interface

    IP Address

    Virtual Machine Instance

    Key Value

    SG-Azure SQL SG-Azure SQL [sn_sg_azure_integ_sql]

    Cloud DataBase

    Key Value

    SG-Azure Functions SG-Azure Functions [sn_sg_azure_integ_functions]

    Cloud Function

    SG-Azure Generic Resources SG-Azure Generic Resources [sn_sg_azure_integ_generic_resources]
    注:
    The SG-Azure Generic Resources data source imports data for resources that are categorized as Generic in the Service Graph Resource Inclusion Whitelist [sn_cmdb_int_util_service_graph_resource_inclusion_whitelist] table.

    Cloud Resource

    Key Value

    SG-Azure Scale Sets SG-Azure Scale Sets [sn_sg_azure_integ_scale_sets]

    Instance Scale Set

    SG-Azure Scale Sets VMs SG-Azure Scale Sets VMs [sn_sg_azure_integ_scale_sets_vms]

    Virtual Machine Instance

    Storage Volume

    Image

    Cloud Mgmt Network Interface

    Hardware Type

    Azure Datacenter

    Linux Server

    Server

    Windows Server

    Key Value

    SG-Azure Software SG-Azure Software [sn_sg_azure_integ_software]
    注:
    The SG-Azure Software data source imports the software data from the ConfigurationData table in the Log Analytics workspace of Azure.

    The SG-Azure Software import is set to inactive by default.

    When the Software Asset Management (SAM) application isn't installed:

    Software

    Software Instance

    When the SAM application is installed:

    Software Installation

    SG-Azure Software Remove SG-Azure Software Remove [sn_sg_azure_integ_software_remove]

    The SG-Azure Software Remove import is set to inactive by default.

    When the SAM application isn't installed:

    Software

    Software Instance

    When the SAM application is installed:

    Software Installation

    SG-Azure TCP SG-Azure TCP [sn_sg_azure_integ_tcp]
    注:
    The SG-Azure TCP data source imports the TCP and processes data from the VMConnection and VMProcess tables in the Log Analytics workspace of Azure. To populate the tables, you must first enable the VM insights feature in the Azure portal. For more information, see Enabling VM insights for collecting Azure data.

    TCP Connection

    Running Process

    SG-Azure Hardware Template Updation​ Hardware templates [sn_sg_azure_integ_hardware_templates]

    Hardware Type

    SG-Azure HW Consolidation SG-Azure HW Consolidation [sn_sg_azure_integ_hw_consolidation]

    Virtual Machine Instance

    Computer

    SG-Azure Run Command SG-Azure Run Command [sn_sg_azure_integ_run_command]

    No data created

    SG-Azure Get Run Command SG-Azure Get Run Command [sn_sg_azure_integ_get_run_command]

    Application

    TCP Connection

    Running Process

    SG-Azure Kubernetes Cluster SG-Azure Kubernetes Cluster [sn_sg_azure_integ_kubernetes_cluster]

    Kubernetes Cluster

    For more information on where data is saved when pulling data from Azure, see CMDB classes targeted in Service Graph Connector for Microsoft Azure and Supported Microsoft Azure resource types.

    You can use the IntegrationHub ETL app to view the data maps. See IntegrationHub ETL for more information.

    Additional information about Azure data sources:
    • The Service Graph Connector for Microsoft Azure utilizes the Service Graph Resource Inclusion Whitelist [sn_cmdb_int_util_service_graph_resource_inclusion_whitelist] table to differentiate between generic resources and other supported resource types.
      When the sg_azure_generic_resource_type_dynamic_create system property is set to true, the connector populates the following generic resources in the Service Graph Resource Inclusion Whitelist [sn_cmdb_int_util_service_graph_resource_inclusion_whitelist] table.
      • Microsoft.Compute/availabilitySets
      • Microsoft.Compute/disks
      • Microsoft.Compute/locations
      • Microsoft.Compute/virtualMachines
      • Microsoft.DBforPostgreSQL/servers
      • Microsoft.Network/loadBalancers
      • Microsoft.Network/networkInterfaces
      • Microsoft.Network/networkSecurityGroups
      • Microsoft.Network/publicIPAddresses
      • Microsoft.Network/virtualNetworks
      • Microsoft.ResourceGraph/resources
      • Microsoft.Sql/servers
      • Microsoft.Storage/storageAccounts
      • Microsoft.Web/sites

      Alternatively, you can manually add resources to the Service Graph Resource Inclusion Whitelist [sn_cmdb_int_util_service_graph_resource_inclusion_whitelist] table.

      Any resource that is not populated in the Service Graph Resource Inclusion Whitelist [sn_cmdb_int_util_service_graph_resource_inclusion_whitelist] table is populated in the Cloud Inventory Resource Inclusion Lists [sa_cloud_inventory_resource_whitelist_list] table.

    • The SG-Azure Hardware Template Updation and SG-Azure HW Consolidation import schedules replace the SG-Azure Hardware Template import schedule from the Service Graph Connector for Microsoft Azure 1.12.0 version. The SG-Azure Hardware Template Updation and SG-Azure HW Consolidation data sources fetch only the data of the hardware templates that are used for VMs in Azure, instead of fetching all hardware templates.
    • The SG-Azure SQL data source populates the microsoft.dbformysql/flexibleservers and microsoft.dbforpostgresql/flexibleservers resource types in the Cloud Database [cmdb_ci_cloud_database] table instead of the Cloud Resource [cmdb_ci_cmp_resource] table from the Service Graph Connector for Microsoft Azure 1.14.0 version.

      After upgrading to version 1.14.0, run a full data load to migrate all active flexible servers from the Cloud Resource [cmdb_ci_cmp_resource] table to the Cloud Database [cmdb_ci_cloud_database] table.

    • All data sources except SG-Azure Scale Sets VMs are migrated from Azure Resource Manager (ARM) APIs to Resource Graph APIs for a full data load from the Service Graph Connector for Microsoft Azure 1.14.0 version. Microsoft Azure doesn't support uniform orchestration-type Scale Set VMs on Resource Graph APIs.
    • The import set rows for the SG-Azure Run Command scheduled import job [sn_sg_azure_integ_run_command] remain in Pending state even after the import set is processed.

    Related content

    CMDB classes targeted in Service Graph Connector for Microsoft Azure

    Service Graph Connector for Microsoft Azure properties