Define a recipient list for communication contact

A recipient list lets you specify a filter to fetch a list of users. Use the recipient list as the contact for a particular communication plan.

始める前に

Role required: sn_comm_management.comm_plan_admin or admin

このタスクについて

Sometimes, the contacts that you want to include in a plan can only be known dynamically. For example, you might want the support group associated with a particular business service in an incident to be involved in the communication plan. The support group might change depending on the business service that you select. In such a case, a recipient list provides the flexibility to add recipients dynamically.

手順

1. Navigate to All > Task Communications Management > Administration > Recipients Lists.
2. Click New to create a new recipient list.
3. On the form, fill in the fields.

   表 : 1. Recipients Lists form

   Field	Description
   Name	Name of the recipient list.
   Type	Type of recipient.
   State	[Read only] The state of the recipient list.
   Setup
   Method	The method used to generate the recipient list. Upload File: Upload an Excel file with the recipient information to create a recipient list. This list is static. Dynamic Condition: Use scripts or conditions to receive recipient information.

4. Click Submit.
   A recipient list is defined for the contact.

次のタスク

Define a communication contact for the task.