---
sourceDocument: Xanadu Financial Services Operations
sourceDocumentLink: https://www.servicenow.com/docs/r/xanadu/financial-services-operations

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Financial Services Operations

ft:clusterId :

    - finso

bundleId :

    - finso

workflow :

    - Customer and Industry


---

# Setting up the Financial Services Operations Integration with Jack Henry jXchange spoke

# Setting up the Financial Services Operations Integration with Jack Henry jXchange spoke {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can integrate a ServiceNow instance with your Jack Henry jXchange account so that you can access and verify customer and account information quickly.

You can set up and configure the Jack Henry jXchange integration in your flows for multiple use cases. For example, let's say you want to raise a complaint about a bank's excessive charge or fee. With this integration, you can use
the complaint flow to file a complaint.

## Application setup {#setting-up-fso-integration-with-jha__section_gwl_1yc_c5b}

To set up your integration, do the following actions:

1. Request an Integration Hub subscription. To learn how, see [Request Integration Hub](https://www.servicenow.com/docs/access?context=request-ih-overview&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US).
2. Install the Financial Services Operations Integration with Jack Henry jXchange application from the ServiceNow Store, which automatically activates the Jack Henry jXchange spoke. For more information on how to integrate and set up a ServiceNow instance with your Jack Henry jXchange account, see [Jack Henry jXchange Spoke](https://www.servicenow.com/docs/access?context=jha-spoke&version=xanadu&pubname=xanadu-integrate-applications&ft:locale=en-US).
{#setting-up-fso-integration-with-jha__ol_ylq_svj_25b}