Activate the quick action for Zoom meetings

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 1분

    • Activate the Zoom quick action to initiate Zoom meetings using the quick action from a chat.

    시작하기 전에

    Install the Chat Zoom Connector application. For more information, see Install a ServiceNow Store application.

    Role required: admin

    이 태스크 정보

    By default, the Zoom quick action is inactive. Activate this quick action to enable agents to initiate Zoom meetings from a chat.

    프로시저

    1. Navigate to All > Quick Actions > Actions.
    2. In the Name column, search for and select Zoom.
    3. On the Quick Action form, select the Active check box.
    4. Click Update.

    결과

    By default, the Zoom quick action is associated with chats when the Chat Zoom Connector application is installed. In addition, if the Conversational SMS service channel application is installed, the quick action is also associated with SMS conversations. For more information, see Conversational SMS service channel andQuick actions .