Activity stream

  • 릴리스 버전: Australia
  • 업데이트 날짜 2026년 03월 12일
  • 소요 시간: 2분

    • Learn about how the Workspace Activity stream functions in Configurable Workspace.

    Activity stream enables agents to communicate with requesters and make internal notes about the work done on a record. Configure the Activity stream and Activity stream Compose components in UI Builder to set up Activity stream in Configurable Workspace.

    For more information about the Activity Stream component, see the Next Experience Components documentation and select Activity Stream from the list of Next Experience Components.

    Activity Stream corresponding parameters

    Workspace Activity stream matched with Configurable Workspace parameters.
    주:
    Not every Configurable Workspace component parameter has a corresponding Workspace (legacy) parameter.
    표 1. Activity stream and corresponding parameters
    Component Legacy component name Legacy component parameter name UIB component parameter name
    Activity Stream now-activity-stream-connected table table
    sysID sysID
    isNewRecord isNewRecord
    title
    view
    showConversationFilter
    showTileAvatars
    showTileIcons
    events
    supplemental
    ambChannels
    filterOptions
    timestamp
    Activity Stream compose now-activity-stream-compose-connected table table
    sysID sysID
    isNewRecord isNewRecord
    fields Fields
    title
    useTabs